Social Services Assistant
3 days ago
Metropolitan Council on Jewish Poverty is a leading provider of social services to the Jewish community in New York City. Our mission is to alleviate poverty and promote self-sufficiency among vulnerable populations.
We are seeking a highly skilled and compassionate Social Services Assistant to join our team. This individual will play a critical role in responding to calls from the public, providing support and resources to those in need.
Job DescriptionThe Social Services Assistant will be responsible for:
- Receiving and responding to calls from the public, including calls to our Russian language helpline.
- Providing accurate and timely information and referrals to callers.
- Assessing callers' needs and connecting them with relevant resources and services.
- Entering caller information into electronic tracking databases.
To be successful in this role, you should have:
- A Human Services Associate's degree with social service experience (required), BSW degree (preferred).
- 2+ years of clerical/administrative work experience (preferred).
- Prior work experience in a non-profit environment (preferred).
- Bi-lingual Russian-English (required).
We offer a competitive salary of $42,000 - $45,000 per year and a comprehensive benefits package, including major medical, dental, vision, and life insurance, pre-tax commuter benefits, FSA, 403(b) with employer contribution, and generous vacation, sick leave, and holidays.
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