Senior Social Service Coordinator

5 days ago


New York, New York, United States WEST SIDE FED SR Full time
Job Title: Senior Social Service Coordinator

We are seeking a highly skilled and compassionate Senior Social Service Coordinator to join our team at WEST SIDE FED SR.

About the Role:

The Senior Social Service Coordinator will play a vital role in providing comprehensive case management services to residents, enabling them to live safely and independently. This position requires excellent communication and interpersonal skills, as well as the ability to work collaboratively with other staff members.

Key Responsibilities:
  • Assist residents in obtaining and maintaining medical and mental health treatment.
  • Support residents in accessing entitlements and home care services.
  • Provide care coordination between community service providers.
  • Assist residents in establishing and maintaining family and social relationships.
  • Facilitate socialization activities through in-house and community referrals.
  • Assist residents with budgeting and income maintenance.
  • Follow up with residents during out-of-facility stays.
  • Participate in discharge planning under supervisor's guidance.
  • Escort residents to appointments as needed.
  • Provide crisis intervention and recreational group work services.
Additional Responsibilities:
  • Maintain professional boundaries and confidentiality.
  • Keep thorough case records and documentation.
  • Work cooperatively with other staff members.
  • Share resident progress, needs, and problems with staff as appropriate.
  • Develop and maintain competency in software and databases.
  • Attend training sessions and conferences as required.
  • Implement emergency procedures as necessary.
  • Maintain awareness of Diversity, Equity, and Inclusion issues.
  • Perform other duties as assigned.
Qualifications:
  • BSW or BA in human services field preferred.
  • HS Diploma with at least 5 years related experience considered.
  • Fluency in written and oral English required.
  • Experience working with older adults and people with mental illness or substance use issues preferred.
Working Hours:

The initial training period is Monday to Friday, 8:30 AM to 4:30 PM. The permanent shift will be Tuesday to Saturday, 10 AM to 6 PM.

Estimated Salary: $35/hour.



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