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Senior Social Service Case Manager
1 month ago
We are seeking a skilled and compassionate Senior Social Service Case Manager to join our team at WEST SIDE FED SR.
Job SummaryThe Senior Social Service Case Manager will provide comprehensive case management services to residents, enabling them to live as safely and independently as possible. This role involves developing strong relationships with residents, identifying their needs, and connecting them with community resources.
About the Role- This is a full-time position working 35 hours per week with a permanent shift of Tuesday - Saturday 10a-6pm.
- Assist residents in obtaining and maintaining appropriate medical and mental health treatment.
- Assist residents in obtaining and maintaining entitlements.
- Assist residents in obtaining and maintaining home care.
- Provide care coordination as needed between community service providers.
- Assist residents in establishing and/or maintaining family and social relationships.
- Through in-house and community referrals, assist residents in participating in socialization activities.
- Assist residents with budgeting, income maintenance etc. to ensure on-time payment of rent.
- Follow up with resident and other service providers during out of facility stays such as hospitalizations and/or short-term rehabilitation placements.
- Under supervisor's guidance, participate in discharge planning as assigned
- Escort residents to appointments as needed.
- Provision of crisis intervention services as needed.
- Provision of recreational group work services for residents.
- Maintain professional roles and boundaries
- Maintain thorough case records, including case notes, support plans and psychosocial histories within the time frames required by WSFSSH and the contract/regulatory agencies where applicable.
- Work cooperatively with other staff members
- Share information about resident progress, needs, and problems with other staff as appropriate, guided by the WSFSSH Confidentiality Policy
- Develop and maintain competency in software and data bases as required
- Attend training sessions and conferences as required for enhancement of job skills
- Implement emergency procedures as necessary
- Attend supervision meetings, team meetings and staff meetings
- Maintain awareness of and sensitivity to issues of Diversity, Equity and Inclusion
- Other duties as assigned
- BSW or BA in human services field preferred
- HS Diploma with at least 5 years related experience will be considered
- Fluency in written and oral English required
- Experience with older adults and people with mental illness and/or substance use issues preferred
We offer a competitive hourly wage of $26.37-$27.47 per hour. The estimated annual salary for this position is approximately $54,900-$56,900 per year.
WEST SIDE FED SR is an equal opportunity employer and welcomes applications from diverse candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.