Technical Support Manager PC Division
3 days ago
We are seeking a talented Technical Support Manager PC Division to join our team at Startech Lake City Inc. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our customers, including installation, repair, and maintenance of computer hardware systems.
Compensation and BenefitsThe estimated annual salary for this position is $75,000 - $95,000 based on experience, with additional bonuses tied to sales performance. Our comprehensive benefits package includes health insurance, retirement savings, and paid time off.
Key Responsibilities- Provide technical support to customers via phone, email, and in-person
- Collaborate with the sales team to identify customer needs and develop solutions
- Maintain accurate records of customer interactions and technical issues
To be successful in this role, you must have:
- A strong background in computer hardware and software systems
- Excellent communication and problem-solving skills
- Ability to work effectively in a fast-paced environment
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