Technical Support Manager PC Division

3 days ago


Salt Lake, Utah, United States Startech Lake City Inc Full time
About the Job

We are seeking a talented Technical Support Manager PC Division to join our team at Startech Lake City Inc. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our customers, including installation, repair, and maintenance of computer hardware systems.

Compensation and Benefits

The estimated annual salary for this position is $75,000 - $95,000 based on experience, with additional bonuses tied to sales performance. Our comprehensive benefits package includes health insurance, retirement savings, and paid time off.

Key Responsibilities
  • Provide technical support to customers via phone, email, and in-person
  • Collaborate with the sales team to identify customer needs and develop solutions
  • Maintain accurate records of customer interactions and technical issues
Requirements

To be successful in this role, you must have:

  • A strong background in computer hardware and software systems
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment


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