Department Supervisor
5 days ago
We are seeking a highly motivated and experienced Department Supervisor to join our team at H&M Group. As a Department Supervisor, you will be responsible for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store.
Key Responsibilities- Support the total OMNI customer experience in the store, ensuring visual and commercial curation according to global guidelines
- Represent the H&M brand positively during customer interactions and ensure customer service is provided in all areas of the store
- Keep up to date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers
- Collaborate with the in-store Visual Merchandiser team to plan and execute visual displays and promotions
- Secure a clean and tidy sales floor and back of house, including stockroom areas, and ensure high fashion quality, visual, and commercial product presentation
- Work closely with the Area team to ensure good stock levels and provide input on allocation
- Responsible for opening and closing of the store daily and ensuring all procedures, routines, and legal requirements are followed
- 1-2+ years of transferrable experience in a retail or customer-facing role
- Ability to lift in excess of 20 pounds and stand for long periods of time
- Basic computer skills, including browser navigation, software interaction, and data entry
- Open availability, including evenings and weekends
We offer a competitive hourly rate, comprehensive benefits, including health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off. You will also have access to our Colleague Resource Groups (CRGs) and a large global talent community.
We are an inclusive company where you are encouraged to be yourself at work. We value diverse backgrounds and strive to create and maintain inclusive, diverse, and equitable workplaces throughout our organization.
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