Customer Service Team Lead

6 days ago


Sioux City, Iowa, United States Bass Pro Shops Full time
Bass Pro Shops Hudson Road Department Supervisor

As a Team Lead at Bass Pro Shops, you will play a key role in supporting the achievement of departmental sales, gross margin, inventory shrinkage, and payroll goals. Your daily direction and guidance will empower associates within the department to excel in their roles.

Key Responsibilities:

  • Support GSM/DM in achieving departmental sales and gross margin goals
  • Provide daily direction and guidance to associates
  • Prepare and execute to-do/task lists
  • Ensure merchandising directives are executed
  • Deliver a pleasant and productive shopping experience for all customers

About Bass Pro Shops:

Bass Pro Shops is a leading outdoor recreation retailer dedicated to inspiring people to enjoy the outdoors. Our team is passionate about providing exceptional customer service and creating a welcoming environment for all customers.



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