Collision Repair Estimator
4 weeks ago
At CARSTAR, we're committed to delivering exceptional vehicle repairs and outstanding customer service. As a Collision Repair Estimator, you'll play a critical role in ensuring our customers receive accurate and timely estimates for their vehicle repairs.
Key Responsibilities:- Inspect and analyze damaged vehicles to create comprehensive and accurate repair estimates
- Communicate effectively with customers and insurance adjusters to ensure a smooth repair process
- Ask for the sale and schedule customers for repairs to achieve a high closing ratio
- Maintain positive relationships with insurance agents, dealerships, and other customers
- Keep all assigned Repair Orders current and accurate throughout the repair process
- High School diploma required, bachelor's degree preferred
- Prior experience as a collision estimator or insurance appraiser
- Prior damage analysis experience, including hybrid vehicles, restraint systems, and electrical systems
- Experience with collision management systems (ABSe, Mitchell Repair Center)
- Fluent in ADP, Mitchell, or CCC-1 estimating software
- Knowledge of Microsoft Office Software (Word, Excel, Outlook)
- Standing, sitting, and walking
- Performing repetitive motions
Exposure to paint, fumes, and particles, dirt/dust, chemicals/toxins, varying heat/cold, and intermittent noise.
CARSTAR is North America's largest Multi-Shop Operator Network of independently owned collision repair facilities, offering auto body repair, paintless dent repair, and storm damage repair with 24/7 accident assistance. We deliver national scale, consistently high-quality vehicle repairs, repeatable outcomes, and industry-leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.
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