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Phlebotomy Specialist

1 month ago

Salem, Oregon, United States Kaiser Permanente Full time
Job Summary:

As a Phlebotomy Specialist at Kaiser Permanente, you will play a vital role in supporting the laboratory function by ensuring the proper collection and processing of laboratory specimens. Your expertise will be essential in providing diagnostic information for patient care.

Key Responsibilities:
  • Perform order entry, specimen collection, and processing according to established Work Instructions (WI).
  • Clarify clinician orders, obtain pertinent patient information, and accurately identify patients.
  • Determine specimen requirements and collect patient samples using appropriate venipuncture or capillary collection methods.
  • Ensure completeness and accuracy of specimen labeling and enter patient or specimen information into the laboratory computer system.
  • Provide excellent customer service to all members and prioritize workload according to urgency of request.
  • Coordinate activities of the Phlebotomy and Laboratory Service/Technical Assistant workgroups to meet operational service needs.
  • Act as a resource for medical or laboratory staff, providing information and facilitating specimen or order problem investigation and resolution.
  • Make decisions as required for sample collection and patient processing, utilizing appropriate resources.
  • Facilitate communication between Phlebotomists and Laboratory Service/Technical Assistants in problem-solving and member assistance.
  • Provide instructions to physicians, nursing staff, and patients on proper specimen collection and answer related questions accurately.
  • Evaluate, process, and coordinate specimens for testing and/or shipping by following applicable WI.
  • Centrifuge, aliquot, separate, refrigerate, freeze, or handle specimens as required to maintain specimen integrity.
  • Consult computer information for special handling instructions and refer questions to Client Services or technical specialists as needed.
  • Complete appropriate forms as applicable and use the laboratory computer system to obtain patient demographics, perform order entry, and enter pertinent clinical information.
  • Generate barcode labels and ensure tracking of each test ordered and each specimen collected and/or received.
  • Print reports and use the laboratory information computer system to track specimens.
  • Perform all duties required of Laboratory Service/Technical Assistant and assist clinicians or Pathologists with bone marrow collection and processing.
  • Perform isolation procedures, bacterial, acid-fast, and fungal blood cultures, blood smear preparation, microbiology setup, and Code 99 (Code Blue) response as required and ordered by clinicians.
Requirements:
  • Completion of an Accredited Phlebotomy Program with a successful experience practicum or a minimum of 18 months of phlebotomy experience within the previous 5 years in a multi-patient clinical laboratory.
  • High School Diploma or General Education Development (GED) required.
  • National Phlebotomy certification is preferred.
  • Demonstrated customer-focused service skills, detail-oriented, and able to handle multiple tasks in a limited time frame.
  • Able to produce high-quality work, problem-solve, exercise good judgment, and adapt to changing situations.
  • Able to bend, stoop, reach, and lift a minimum of 10 pounds.
  • Demonstrated written and verbal communication skills with command of the English language.
  • Demonstrated interpersonal skills, teamwork, and leadership skills.
Work Environment:

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. We are dedicated to creating a work environment that is free from discrimination and harassment. We are proud to be an affirmative action/equal opportunity employer.