Sales and Customer Experience Manager

3 days ago


Peoria, Illinois, United States Chico's Full time
Job Overview

The Sales Lead is responsible for driving sales growth and customer satisfaction in a fast-paced retail environment. This role requires excellent communication and leadership skills to motivate and train a team of sales associates.

About the Role

This position involves overseeing store operations, including sales, inventory management, and customer service. The successful candidate will be able to work effectively in a team environment and make sound decisions under pressure.

Key Responsibilities
  • Establish clear expectations and hold team members accountable for achieving sales and customer satisfaction targets.
  • Supervise sales associates, provide training and coaching, and ensure they have the necessary product knowledge.
  • Manage inventory levels, process transactions, and maintain accurate records.
  • Develop a high-performance culture by motivating and inspiring team members to meet or exceed sales goals.
  • Build strong relationships with customers by providing exceptional service and resolving issues promptly.
Requirements
  • A high school diploma or equivalent required; 1+ year of retail or sales management experience preferred.
  • Excellent communication, verbal, and written skills.
  • Ability to learn technology provided by the company.
  • Knowledge of administrative aspects of store operations.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
Estimated Salary Range

$45,000 - $65,000 per annum (dependent on location and experience).

Why Work at Chico's?

Chico's FAS, Inc. is an equal opportunity employer committed to creating a diverse and inclusive work environment. We offer a competitive salary range, comprehensive benefits package, and opportunities for professional growth and development.



  • Peoria, Illinois, United States David's Bridal Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Bridal Sales Associate to join our team at David's Bridal. As a key member of our sales team, you will be responsible for providing exceptional customer service, achieving sales goals, and maintaining a positive store environment.Key Responsibilities:Provide 5-Star Customer Service to all...


  • Peoria, Illinois, United States Wingstop Full time

    **Job Summary:**We are looking for a highly motivated and detail-oriented individual to join our team as a Guest Service Team Member at Wingstop. This role involves interacting with guests, taking orders, and delivering exceptional customer service.Key Responsibilities:Act as the face and voice of Wingstop, ensuring that every guest has a positive...


  • Peoria, Illinois, United States CHS Inc Full time

    At CHS Inc., we're shaping the future of agriculture. As a leading global agribusiness, we provide grain, food, and energy resources to businesses and consumers worldwide.Sales Leadership OpportunityWe're seeking an experienced Retail Sales Director to lead our sales and marketing efforts across Agronomy, Grain, Animal Nutrition, and Energy products. This is...


  • Peoria, Illinois, United States Hi-Line Full time

    Job DescriptionAre you a driven and ambitious sales professional seeking a career that offers uncapped commissions and the chance to represent high-quality Made in USA products? Hi-Line is a third-generation, family-owned business that's been debt free since its inception. We are pioneers in providing top-notch inventory management solutions to businesses...


  • East Peoria, Illinois, United States Genuine Parts Company Full time

    About the RoleThis is a customer-facing position that requires effective communication and problem-solving skills to meet customer needs. As an On-Site Customer Service Representative, you will work closely with customers to process orders, identify sales opportunities, and provide excellent service.Key ResponsibilitiesProcess customer orders accurately and...


  • Peoria, Illinois, United States HOBBY LOBBY Full time

    **About Hobby Lobby**We are currently accepting applications for part-time positions as a Sales Representative at Hobby Lobby, a world-renowned arts and crafts retailer. Our team is dedicated to providing an exceptional customer experience and driving sales growth.**Job Summary**We are seeking a highly motivated and enthusiastic Sales Representative to join...


  • Peoria, Illinois, United States Rheo Engineering LLC Full time

    Rheo Engineering LLC is seeking an experienced Project Management Director to oversee the successful execution and delivery of projects to our customers. This role plays a vital part in ensuring timely, budget-friendly, and high-quality project outcomes.Salary: $120,000 - $180,000 per year, depending on experience.About the RoleThe primary responsibility of...


  • Peoria, Illinois, United States CEFCU Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Member Contact Center, you will provide exceptional service to our members by resolving their inquiries in a professional, knowledgeable, and caring manner.About the RoleProvide excellent customer...


  • Peoria, Illinois, United States Ulta Beauty Full time

    As a Beauty Sales Specialist at Ulta Beauty, you'll enjoy a competitive salary of approximately $45,000 - $60,000 per year, depending on your experience and location. This role involves:Key Responsibilities:Providing exceptional customer service by greeting and assisting guests entering the store.Determining each guest's needs and answering questions about...


  • Peoria, Illinois, United States Walmart Full time

    Job Summary: As a Member Specialist, you will be responsible for providing exceptional customer service to our members while maintaining a positive and professional attitude. This role involves ensuring the sales floor is well-organized, assisting members with purchases, and promoting Sam's Club products and services.Key Responsibilities:• Provide member...


  • Peoria, Illinois, United States CHS Inc Full time

    As a leading global agribusiness, CHS Inc. is dedicated to empowering agriculture through innovation and customer-centric solutions.We are seeking an experienced Sales Director, Agronomy and Energy to join our team in driving sales and marketing efforts across Agronomy, Grain, Animal Nutrition, and Energy products.About the Role:Lead large, remote sales...


  • Peoria, Illinois, United States Sally Beauty Full time

    Sales Opportunities at Sally BeautyAt Sally Beauty, we are seeking a dedicated and enthusiastic Sales Associate Representative to join our team. As a key member of our sales staff, you will play a vital role in helping customers find the products they need to succeed in their careers.About the Role:We offer competitive compensation with an estimated salary...

  • Sales Professional

    4 days ago


    Peoria, Illinois, United States Victoria's Secret Full time

    Company Overview: Victoria's Secret is a leading retailer of lingerie, beauty products, and other fashion items. Our team is dedicated to providing an exceptional customer experience.Salary: $12-$15 per hour (estimated), based on the national average for sales associates in the United States.Job Description: As a Selling Associate at Victoria's Secret, you...


  • Peoria, Illinois, United States Pawn King Full time

    Pawn King: Your Career AdvancementIn today's competitive job market, it's essential to find a career that offers growth opportunities and a stable income. As a Retail Sales Associate at Pawn King, you'll have the chance to develop your skills and advance in your career while working with a dynamic team.Estimated Salary: $17-$22 per hour.**Job...

  • Sales Associate

    2 days ago


    Peoria, Illinois, United States Bass Pro Shops Full time

    Bass Pro Shops Job OpportunityWe are currently hiring a Sales Associate to join our team at Bass Pro Shops.Job Description:Checkout customer's merchandisePerform various Customer Service activitiesIn addition to these responsibilities, the ideal candidate will also stock and straighten shelves and pegs in the immediate area when not directly ringing up...


  • Peoria, Illinois, United States Philippi-Hagenbuch Inc. Full time

    About the Position:We are seeking a skilled Business Development Representative to join our team at Philippi-Hagenbuch, Inc. The successful candidate will be responsible for selling our product line within their assigned sales territory and building relationships with new and existing customers.Responsibilities:Serve as the PHIL sales representative within...


  • Peoria, Illinois, United States Pawn King Full time

    Unlock Your Potential at Pawn KingAre you looking for a career that offers growth opportunities and a stable income? Do you want to work with a dynamic team and have the chance to develop your skills? Look no further than Pawn King. We're seeking an experienced Retail Sales Associate to join our team and help us deliver exceptional customer service to our...


  • Peoria, Illinois, United States Aeropostale Full time

    Aeropostale is seeking a Retail Sales Specialist to join their team. Key Responsibilities:Engage with customers to create a personalized shopping experienceAchieve sales goals by utilizing effective selling strategiesProvide fashion advice and inspire customers with knowledge of current trendsWhat You Will Gain:Opportunity to work in a dynamic retail...


  • Peoria, Illinois, United States Thrasher Full time

    Company OverviewAt Thrasher, we're dedicated to delivering exceptional customer service and challenging the status quo. With over 45 years of experience in residential construction, we specialize in waterproofing, foundations, and concrete repair.SalaryAs a high-performing Territory Sales Representative, you can earn an estimated $200k-$260k+ in uncapped...


  • Peoria, Illinois, United States ASM Global Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to oversee Box Office operations at the Peoria Civic Center. As a key member of our team, you will be responsible for supervising part-time ticket sellers during evening and weekend events.Key ResponsibilitiesCash handling according to established procedures.Prepare ticket...