Sales and Customer Experience Manager
3 days ago
The Sales Lead is responsible for driving sales growth and customer satisfaction in a fast-paced retail environment. This role requires excellent communication and leadership skills to motivate and train a team of sales associates.
About the RoleThis position involves overseeing store operations, including sales, inventory management, and customer service. The successful candidate will be able to work effectively in a team environment and make sound decisions under pressure.
Key Responsibilities- Establish clear expectations and hold team members accountable for achieving sales and customer satisfaction targets.
- Supervise sales associates, provide training and coaching, and ensure they have the necessary product knowledge.
- Manage inventory levels, process transactions, and maintain accurate records.
- Develop a high-performance culture by motivating and inspiring team members to meet or exceed sales goals.
- Build strong relationships with customers by providing exceptional service and resolving issues promptly.
- A high school diploma or equivalent required; 1+ year of retail or sales management experience preferred.
- Excellent communication, verbal, and written skills.
- Ability to learn technology provided by the company.
- Knowledge of administrative aspects of store operations.
- Strong organizational skills and ability to multitask in a fast-paced environment.
$45,000 - $65,000 per annum (dependent on location and experience).
Why Work at Chico's?Chico's FAS, Inc. is an equal opportunity employer committed to creating a diverse and inclusive work environment. We offer a competitive salary range, comprehensive benefits package, and opportunities for professional growth and development.
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