Sales and Service Leader

7 days ago


Irvine, California, United States Riser Fitness, LLC Full time

Job Description: General Manager

We are seeking a highly motivated and results-driven individual to fill the role of General Manager at one of our studios in Newport Beach, CA. As a General Manager, you will be responsible for overseeing all studio functions, including sales, membership growth, and staff management.

Key Responsibilities:

  • Lead all sales efforts and drive membership growth
  • Hire, train, and manage Sales Associates within the studio
  • Utilize discretion and independent judgment in managing the studio and directing employee work
  • Maintain accurate inventory counts and ensure that studio retail/products are stocked
  • Proficient in ClubReady, including revenue reports and attendance reports
  • Review instructor evaluations and assist in mentorship/disciplinary action as needed
  • Collect outstanding dues and maintain cleanliness and organization of the Pilates Studio
  • Enforce Club Pilates policies and procedures
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio

Requirements:

  • 2+ years of retail/service sales or fitness sales experience
  • Confident in generating personal sales and training Sales Associates in sales
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills
  • Ability to excel in a fast-changing, diverse environment
  • Ability to recognize areas of improvement and make changes using good judgment
  • An affinity and passion for fitness
  • Solid writing and grammar skills
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines
  • Professional, punctual, reliable, and neat
  • Strong attention to detail and accuracy
  • Trustworthy and ability to handle confidential information
  • Ability to work harmoniously with co-workers, clients, and the general public
  • Proficiency with computers and Studio software

Estimated Salary Range: $65,000 - $80,000 per year



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