Sales and Service Leader
7 days ago
Job Description: General Manager
We are seeking a highly motivated and results-driven individual to fill the role of General Manager at one of our studios in Newport Beach, CA. As a General Manager, you will be responsible for overseeing all studio functions, including sales, membership growth, and staff management.
Key Responsibilities:
- Lead all sales efforts and drive membership growth
- Hire, train, and manage Sales Associates within the studio
- Utilize discretion and independent judgment in managing the studio and directing employee work
- Maintain accurate inventory counts and ensure that studio retail/products are stocked
- Proficient in ClubReady, including revenue reports and attendance reports
- Review instructor evaluations and assist in mentorship/disciplinary action as needed
- Collect outstanding dues and maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
Requirements:
- 2+ years of retail/service sales or fitness sales experience
- Confident in generating personal sales and training Sales Associates in sales
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills
- Ability to excel in a fast-changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients, and the general public
- Proficiency with computers and Studio software
Estimated Salary Range: $65,000 - $80,000 per year
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