Commercial Insurance Agency Director

6 days ago


Trenton, New Jersey, United States Capstone Search Group Full time
Job Overview

We are seeking an experienced professional to lead our commercial insurance agency team as a Service Manager. This role is responsible for managing a team of 15-20 employees in account management and client service roles, with a focus on employee development, customer service cohesiveness, and excellent client retention & satisfaction.

Key Responsibilities
  • Develop and execute individual performance plans to maximize the efficiency and productivity of each team member.
  • Foster strong working relationships with other agency groups to streamline the process for account management, renewal preparation, upselling/cross selling opportunities, and support on critical and complex account issues.
  • Build a culture of support, encouragement, and collaboration among team members.
Requirements
  • A minimum of 7+ years of commercial insurance industry experience, with 3-5 years of supervisory experience preferred.
  • Active P&C insurance license is required.
  • Strong leadership traits, including the ability to influence teams, mentor and guide other professionals, and support the executive team in executing strategic plans.

Estimated salary: $80,000 - $120,000 per year, based on location and experience.



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