Customer Experience Specialist

1 month ago


Webster, New Hampshire, United States Knitwell Group Full time
About Us
At Lane Bryant, we're dedicated to empowering women through fashion and self-expression. Our inclusive community values diversity and promotes acceptance of all sizes, shapes, and people. If you share our passion for empowering women, you'll thrive in our dynamic environment.

About the Role
We're seeking a Customer Specialist to provide exceptional shopping experiences for our customers. As a key member of our store team, you'll create authentic connections with customers, help them discover products they love, and support an inclusive store environment. If you're passionate about fashion and customer service, we want to hear from you.

The Impact You Can Make
In this role, you'll have the opportunity to:
  • Welcome customers and engage with them to understand their needs and support their shopping experiences.
  • Share your knowledge of our products and services with customers to outfit and inspire them.
  • Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
  • Promote in-store events and company programs that support the brand.
  • Contribute to the store's success by maintaining the highest brand and execution standards.
  • Support an inclusive and welcoming store environment for customers and associates.
You'll Bring to the Role
  • Prior retail experience or customer-focused experience.
  • Passion for styling and love of working with people.
  • Flexible availability - including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Proficient with technology, including an ability to operate store systems accurately.
Benefits
  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other Knitwell Group brands.
  • Support for your individual development plus opportunity for growth within our family of brands.
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.


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