Customer Experience Specialist

4 weeks ago


Webster, New Hampshire, United States Becky Ledbetter - State Farm Agent Full time

Customer Experience Specialist

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer experiences, forging enduring relationships, and proactively following up to ensure continued satisfaction.

Responsibilities:

  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements:

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.

About Our Agency:

  • We are an established, growth-oriented agency with a team of highly motivated individuals.
  • We attribute our success to having a fun, energetic environment that is an enjoyable place to work.


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