Customer Experience Specialist
2 days ago
As a Customer Experience Specialist with Becky Ledbetter - State Farm Agent, you will play a vital role in promoting State Farm's premier insurance and financial service products. Your exceptional communication skills and customer-centric approach will empower clients to make informed decisions about their insurance needs.
Responsibilities:- Develop and maintain strong relationships with clients, ensuring their continued satisfaction and loyalty.
- Employ a needs-based approach to guide clients through comprehensive insurance options, providing personalized solutions to meet their unique needs.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- 401k
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development
- Abundant opportunities for career advancement within our agency
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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Customer Experience Specialist
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