Case Manager II

1 week ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Title: Case Manager II

The Texas Department of Aging & Disability Services is seeking a highly qualified Case Manager II to join our team in the Interest List Management Unit.

Job Summary:

This is a journey-level case management position that involves developing and maintaining contact with individuals who are elderly or have disabilities to provide education on Medicaid Waiver programs and related service needs.

Key Responsibilities:
  • Develop and maintain contact with individuals who are elderly or have disabilities to provide education on Medicaid Waiver programs and related service needs.
  • Perform internal activities such as completing data entry in various databases, monitoring shared mailboxes, and communicating with the public over the phone regarding registration for waiver interest list programs.
  • Work requires adherence to contracts, policies, procedures, and guidelines to ensure consistency with Texas Health and Human Services Commission program requirements.
  • Attend work on a regular and predictable schedule in accordance with the agency leave policy.
  • Maintain and monitor high volumes of daily incoming waiver referrals.
  • Conduct outbound calls and perform data entry in the Community Services Interest List (CSIL) system, the HHS Enterprise Administrative Report and Tracking System (HEART), and SharePoint or other electronic programs and systems.
  • Provide back-up for the Medically Dependent Children Program (MDCP) money-follows-the-person requests, serve as a back-up answering the toll-free intake line for interest list calls, handle interest list inquiries, route calls to the appropriate area and take messages as necessary.
  • Maintain shared mailboxes as assigned.
  • Communicate on an intermediate level with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
  • Compose messages and answer moderately complex questions related to Medicaid waiver programs.
  • Prepare, edit, and proofread email correspondence, forms, or other documents such as letters and memos.
  • Maintain data entry for returned mail and program documents, to include retrieving or purging files according to the retention schedule, using manual or electronic systems.
Requirements:
  • Knowledge of community resources available to persons who are elderly or have disabilities.
  • Skill in use of the following office software applications (word, excel, and outlook).
  • Skill in use of standard office equipment (Personal computer, printers, copiers, fax and telephone).
  • Ability to perform data entry in an automated system while talking on the phone.
  • Ability to explain complex or difficult information in a pleasant and understandable manner.
  • Ability to organize workloads and set priorities to meet deadlines.
  • Ability to work under minimal supervision on difficult or complex tasks and maintain accurate files.
  • Ability to effectively manage time and priorities independently.
  • Ability to communicate with others (internally or externally) orally and in writing to provide, exchange, or verify information, answer inquiries, address issues, or resolve/report problems.
  • Ability to establish and maintain effective working relationships with co-workers, and managers in a fast-paced, deadline-oriented environment.

  • Contract Administration Manager II

    2 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Description:Contract Administration Manager IIRemote work available within the state of Texas.The Contract Administration Manager II reports to the Director of the IT Contract Management section. This position performs highly advanced contract administration and management work for large-scale, complex contracts with a total value exceeding $10 million....

  • Grants Management Specialist II

    2 weeks ago

    Austin, Texas, United States ICF Next Full time

    Job Title: Grants Management Specialist IIAustin, TX/Reston, VA (hybrid)About the RoleICF is seeking a Grants Management Specialist II with experience in federal grant compliance, administration, and reporting to support Federal, State, and local work. This is an opportunity to be part of a multi-disciplinary team that engages with a variety of project teams...

  • Case Manager

    4 weeks ago

    Austin, Texas, United States Central Texas Rehabilitation Hospital Full time

    About Central Texas Rehabilitation HospitalCentral Texas Rehabilitation Hospital is a state-of-the-art, 50-bed inpatient acute rehabilitation hospital dedicated to providing comprehensive physical medicine and rehabilitation programs. Our goal is to maximize the health, function, and quality of life of those we serve.Job SummaryWe are seeking a skilled Case...

  • Grants Management Specialist II

    2 weeks ago

    Austin, Texas, United States ICF Full time

    Job Title: Grants Management Specialist IIWe are seeking a highly skilled Grants Management Specialist II to join our team at ICF. As a key member of our grants management team, you will be responsible for supporting the planning, implementation, and monitoring of projects from initiation through completion.Key Responsibilities:Support project delivery on...

  • Case Management Services Manager

    1 week ago

    Austin, Texas, United States CodeForce Full time

    Job SummaryThe Manager for Case Management Services is a key leadership role responsible for promoting patient-centered care by coordinating all aspects of hospital-based case management. This position oversees the day-to-day operations of the case management team, ensuring effective care coordination and case management practices align with hospital...

  • Rehabilitation Case Manager

    4 weeks ago

    Austin, Texas, United States Central Texas Rehabilitation Hospital Full time

    Join Central Texas Rehabilitation Hospital, a state-of-the-art, 50-bed inpatient acute rehabilitation hospital, as a vital member of our interdisciplinary team. We provide comprehensive physical medicine and rehabilitation programs to patients in Travis County who need continued care to recover completely. Our rehabilitation programs offer ongoing care and...

  • Disaster Assistance Specialist II

    3 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:This is a temporary position assignment that may last up to one year, depending on the disaster response need. The Disaster Assistance Specialist II role is a demanding yet rewarding case management position that involves determining eligibility for grants under the ONA program, part of the Federal Assistance for Individuals and Households...

  • Data Analyst II

    4 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking a highly skilled Data Analyst II to join our team at the Texas Department of Aging & Disability Services. This grant-funded position will play a critical role in the management of program data for the Disaster Case Management Program. Key Responsibilities: - Monitor contract requirements, rules, and directives impacting disaster...

  • Rehabilitation Case Manager

    4 weeks ago

    Austin, Texas, United States Central Texas Rehabilitation Hospital Full time

    Join Our Team as a Case Manager at Central Texas Rehabilitation HospitalWe are seeking a skilled Case Manager to join our interdisciplinary team at Central Texas Rehabilitation Hospital. As a Case Manager, you will play a vital role in the care and recovery of our patients, working closely with healthcare professionals to develop and implement individualized...

  • Case Manager Internship

    3 weeks ago

    Austin, Texas, United States Catholic Charities Diocese of Fort Worth Full time

    Job OpportunityWe are seeking a dedicated and compassionate individual to join our team as a Case Manager Intern. As a member of our mission-driven team, you will play a vital role in supporting our clients and contributing to our agency's goal of ending poverty in our community.Key Responsibilities:Provide support to case management staff to assist refugees...

  • Rehabilitation Case Manager

    3 weeks ago

    Austin, Texas, United States Central Texas Rehabilitation Hospital Full time

    Join Our Team as a Case Manager at Central Texas Rehabilitation HospitalWe are seeking a skilled Case Manager to join our interdisciplinary team at Central Texas Rehabilitation Hospital. As a Case Manager, you will play a vital role in the care and recovery of our patients, working closely with our team to develop and implement individualized treatment...

  • Project Manager II

    2 weeks ago

    Austin, Texas, United States CDM Smith Full time

    Project Manager IICDM Smith is seeking an experienced Project Manager II to join our West Central group. As a Project Manager II, you will be responsible for managing and serving as the lead Project Manager on major area Austin Water & Wastewater projects. You will provide technical guidance, senior leadership, and mentoring engineering staff to enhance our...

  • Case Manager Internship

    2 weeks ago

    Austin, Texas, United States Catholic Charities Diocese of Fort Worth Full time

    Job DescriptionWe are seeking a dedicated and compassionate individual to join our team as a Case Manager Intern. As a member of our mission-driven team, you will play a vital role in supporting our clients and contributing to our agency's goal of ending poverty in our community.Key Responsibilities:Provide support to case management staff to assist refugees...

  • Data Analytics Manager II

    1 week ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:The Texas Department of Aging & Disability Services is seeking a highly skilled Data Analytics Manager II to oversee the daily operations and activities of the Immunization Information System (IIS) Data Analytics Team.Key Responsibilities:Manage highly specialized employees and oversee strategic planning and program implementation.Establish goals...

  • Field Case Manager

    2 weeks ago

    Austin, Texas, United States Genex Services Full time

    Job Summary:Genex Services is seeking a skilled Field Case Manager to join our team. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately,...

  • Program Manager II

    3 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:We are seeking a highly skilled and experienced Program Manager II to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for managing the daily program activities of the Newborn Screening (NBS) Thyroid Team, working closely with the Nurse Team Lead to ensure professional follow-up of...

  • Project Manager II

    7 days ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Project Manager IIAt the Texas Department of Aging & Disability Services, we are seeking a highly skilled Project Manager II to join our team. As a key member of our Project Management Office (PMO), you will be responsible for ensuring the successful planning and implementation of strategic and operational projects.The ideal candidate will have a...

  • RN Case Manager

    6 days ago

    Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a skilled RN-Case Manager to join our team at Dell Children's Medical Center in Austin, TX. As a key member of our case management team, you will play a vital role in coordinating patient care and ensuring seamless transitions from admission to discharge.ResponsibilitiesDevelop and implement comprehensive care plans that integrate...

  • Rehabilitation Case Manager

    3 weeks ago

    Austin, Texas, United States Central Texas Rehabilitation Hospital Full time

    Job SummaryCentral Texas Rehabilitation Hospital is seeking a skilled Case Manager to join our interdisciplinary team. As a Case Manager, you will play a vital role in the rehabilitation journey of our patients, providing comprehensive care and support to help them achieve their goals.Key ResponsibilitiesDevelop and implement individualized care plans to...

  • Rehabilitation Case Manager

    4 weeks ago

    Austin, Texas, United States Central Texas Rehabilitation Hospital Full time

    Job SummaryCentral Texas Rehabilitation Hospital is seeking a skilled Case Manager to join our interdisciplinary team. As a Case Manager, you will play a vital role in the rehabilitation journey of our patients, providing comprehensive care and support to help them achieve their goals.Key ResponsibilitiesDevelop and implement individualized care plans to...