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Print Services Director

2 months ago


Livonia, Michigan, United States Helm Inc & Promotions Full time
Print Services Manager Job Description

At Helm Inc & Promotions, we are seeking a highly skilled Print Services Manager to oversee the management of our Print Services Department. This role is responsible for the corporate procurement of print and fulfillment, as well as the daily operation of Print Services, including budgeting, employee assignment and direction, department policies and procedures, and department KPI's/metrics.

Key Responsibilities:
  • Department Budget Creation and Compliance: Develop and manage the department budget, ensuring compliance with company policies and procedures.
  • Request and Procurement System Creation and Management: Design and implement a request and procurement system to streamline the process of ordering print materials.
  • Vendor Maintenance and Certification: Maintain a network of certified vendors and ensure their compliance with company standards.
  • KPI Creation and Administration: Develop and track key performance indicators (KPIs) to measure the department's performance.
  • Department Policy and Procedure Creation and Management: Develop and maintain department policies and procedures to ensure efficient operations.
  • Print and Fulfillment Procurement Process Management and Corporate Governance: Oversee the procurement process for print and fulfillment services, ensuring compliance with company policies and procedures.
  • PO Administration: Manage purchase orders and ensure timely delivery of print materials.
  • Paper and Supply Inventory Management: Manage the inventory of paper and supplies, ensuring adequate stock levels.
  • Employee Training: Provide training to employees on print services and procedures.
  • Process Management and Adherence: Ensure adherence to company policies and procedures, and identify areas for process improvement.
  • Print Vendor Management: Manage relationships with print vendors, ensuring timely delivery and quality of print materials.
  • Print Vendor Contract Negotiation: Negotiate contracts with print vendors to ensure favorable terms.
Requirements:
  • Digital Printing and Fulfillment: Experience with digital printing and fulfillment for books and variable high-volume and short-run letters/recall.
  • Print and Bindery Techniques: Knowledge of print, bindery, and inmailing techniques and applications for supply chain outsourcing.
  • On-Demand Garment Printing: Experience with on-demand garment printing.
  • Process Improvement: Ability to understand workflow and develop process improvements.
  • QuickBase and Equipment Financing: Knowledge of QuickBase and complex understanding of equipment financing and budgeting.

Education/Experience: BS/BA in Business or equivalent and 5 years of Print Management experience plus 5 years of Digital and Offset experience with variable print and mail experience. Digital Garment Decorating Experience - DTG/DTF/Dye-Sub/Screen Print/Embroidery.