Store Manager in Training Position

4 days ago


Charleston, Illinois, United States Insomnia Cookies Full time
{"title": "Store Manager in Training", "description": "Role Overview

As a Store Manager in Training at Insomnia Cookies, you will play a key role in the success of our stores. You will be responsible for leading a team of hourly staff, managing store operations, and ensuring exceptional customer service.

Key Responsibilities
  • Manage store operations, including inventory control, scheduling, and ordering.
  • Lead and develop a team of hourly staff, providing coaching and training to ensure they meet Insomnia Cookies' standards.
  • Conduct initial interviews for potential new hires and support the Store Ops Manager with recruitment efforts.
  • Upsell and provide exceptional customer service, ensuring all team members meet Insomnia Cookies' standards.
Requirements
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.

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