Customer Service Representative

3 weeks ago


Charleston, Illinois, United States Mach 1 Stores Full time
About Mach 1 Stores

Mach 1 Stores is a family-owned convenience store chain known for its friendly staff, stocked merchandise, and cleanliness. We pride ourselves on providing excellent customer service and a positive work environment for our employees.

Job Summary

We are seeking an Entry-Level Customer Service Associate to join our team. As a Customer Service Associate, you will be the face of our convenience store, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities
  • Assist customers with purchases and provide excellent customer service
  • Keep merchandise stocked and fronted, and perform additional tasks assigned by the store manager
  • Ensure safety in the workplace and follow company guidelines
  • Perform cashier duties and handle cash transactions
  • Work weekends and holidays as needed
Requirements
  • Must be 21 years of age
  • Can pass a background check
  • Able to lift periodically
  • Cashier/cash handling skills
  • Can walk/stand for shift duration
  • Able and willing to work weekends and holidays
What We Offer
  • Competitive pay
  • Great benefits, including health insurance, vacation time, and a 401(k) option
  • Perks, such as shift differential and employee discount program
  • A positive work environment with encouragement, hands-on training, and an open-door policy


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