Store Manager

3 weeks ago


Charleston, Illinois, United States Charles Kirchner And Son Inc Full time
Job Title: Store Manager

We are seeking an experienced Store Manager to lead our team at Charles Kirchner And Son Inc in Charleston, Illinois.

Job Summary

The Store Manager is responsible for overseeing the day-to-day operations of the store, ensuring a smooth and efficient operation that maximizes sales and profitability while minimizing expenses.

Key Responsibilities
  • Lead by example and be knowledgeable of the local market, customer base, and competition.
  • Streamline processes throughout the lumberyard to ensure customer satisfaction.
  • Accurately figure material lists and pricing on estimates/orders for customers.
  • Coordinate schedules and materials needed for daily customer deliveries.
  • Professionally and effectively handle customer complaints.
  • Approve timecards for hourly team members biweekly.
  • Schedule and approve time off requests in a manner that coincides with business needs.
  • Monitor employee hours and assist with timecard corrections as needed.
  • Ensure inventory is well maintained, equipment is in good/safe working order, and inventory is protected.
  • Manage inventory and maintain accurate records.
  • Review weekly accounts receivable reports and conduct necessary communications on past due accounts.
  • Encourage a team environment by providing an enjoyable environment with open door communication.
  • Supervise all team members at the lumberyard.
  • Provide training and ensure certifications are valid and in place.
  • Promote a culture of expanding job knowledge to continually educate and motivate the team.
  • Conduct annual evaluations to highlight accomplishments, address areas for improvement, and set goals for moving forward.
  • Hold team members accountable for their designated responsibilities.
  • Conduct reviews for new hires in the designated time frame.
  • Promote a safety-first atmosphere to ensure a safe and secure environment for customers and employees.
  • Adhere to all safety and health regulations set forth by OSHA and Kirchner Building Centers.
  • Maintain proper levels of inventory in the showroom and lumberyard.
  • Order materials when necessary.
  • Collaborate with Yard Foreman/Sales Teams to ensure proper quantities are available to fulfill upcoming customer orders.
  • Expand knowledge of products and new materials available for customers.
Requirements
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in a related field.
  • Solid working knowledge of retail building materials, lumber, hardware products, and building materials.
  • Excellent leadership and problem-solving skills.
  • Ability to manage with limited supervision.
  • General business knowledge and mathematical skills.
  • Ability to understand how to figure material lists and pricing on estimates per customer requests.
  • Excellent communication, time management, and organizational skills.
  • Ability to effectively and professionally communicate with customers, vendors, and team members.
  • Knowledge of safety regulations and procedures.
  • Ability to safely operate forklifts and other yard equipment.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Physical Demands and Work Environment
  • Ability to lift and/or move up to 100 pounds.
  • Ability to stand, walk, bend for the duration of each shift.
  • Ability to work in all weather conditions.
  • Full-time schedule includes a rotation of hours on Saturdays.

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