Store Lead

1 day ago


Secaucus, New Jersey, United States The Children's Place Full time

Job Summary:

The Store Lead is a key member of the Store Leadership Team, responsible for supporting the team in completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). This role requires a professional demeanor, excellent customer engagement skills, and the ability to work in a team environment.

Responsibilities:

  • Develop talent through training and coaching associates, including in-the-moment feedback.
  • Partner with the Store Manager to address performance concerns and support employee development.
  • Support and participate in company training and development initiatives.
  • Foster a positive work environment and provide direct, objective feedback.
  • Assess performance and provide feedback on a daily basis and during the annual performance review process.
  • Motivate and inspire associates to build brand loyalty and create a positive store environment.
  • Model and demonstrate exceptional customer service behaviors while on the sales floor.
  • Represent the company in a professional and positive manner.
  • Support the management team to maximize productivity through operational and product knowledge.
  • Participate in the Leader on Duty (LOD) program to drive store profitability and customer satisfaction.

Requirements:

  • High school diploma or equivalent.
  • 1-3 years of previous retail experience.
  • Ability to work a flexible schedule, including weekends.
  • Ability to maneuver on the sales floor and stockroom.

Skills and Behaviors:

  • Excellent customer engagement and communication skills.
  • Ability to prioritize tasks and work in a team environment.
  • Ability to give and receive performance-based feedback.
  • Adaptability and flexibility to changing priorities.
  • Excellent time management, planning, and organization skills.

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