Sales Associate
5 hours ago
About The Children's Place
The Children's Place is a leading specialty retailer of children's clothing and accessories. We are committed to providing high-quality products and exceptional customer service to families across the country.
Job Summary
The Sales Associate will play a critical role in supporting the Store Leadership Team to achieve all company goals and initiatives. This includes modeling and maintaining excellent customer service, effective communication, and product knowledge to drive sales and customer satisfaction.
Key Responsibilities
- Provide exceptional customer service by greeting and acknowledging customers, responding to their needs, and resolving any issues in a timely and professional manner.
- Effectively communicate the value and quality of our merchandise, including current promotions and solutions for out-of-stock items.
- Exercise sound judgment in addressing customer concerns and demonstrating the appropriate level of selling skills to positively impact conversion.
- Provide fast, friendly, and accurate service at the cashwrap, while educating customers on the benefits of our products.
- Maintain a neat, clean, and organized stockroom, adhering to company standards of merchandise presentation, signage, and display.
- Support and maintain a customer-ready environment, adhering to safety requirements and performing daily housekeeping duties to company standard.
- Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
- Inform Store Leadership Team of maintenance and facility needs promptly to ensure a clean and safe environment for customers and associates.
- Contribute focused, well-managed efforts towards achievement of store goals, including processing stock when necessary.
Requirements
- High School diploma or equivalent required.
- Previous retail experience preferred.
- Must be at least 18 years of age.
- Excellent customer engagement and time management skills.
- Ability to work in a team environment and adapt to changing priorities.
- Ability to work a flexible schedule, including weekends, overnights, evenings, and call-in shifts.
- Ability to maneuver on sales floor and stockroom, climb ladder, lift and carry up to 50 lbs.
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