Insurance Customer Service Representative
3 days ago
Rick Smith - State Farm Agent is seeking an experienced Insurance Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will play a critical role in establishing and maintaining strong customer relationships, providing excellent customer service, and promoting our insurance products.
Key Responsibilities:- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop and maintain strong relationships with existing customers to ensure their ongoing satisfaction and loyalty.
- Excellent communication and interpersonal skills
- Dedicated to customer service
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Able to obtain Property and Casualty License
- Able to obtain a Life/Health License
As an Insurance Customer Service Representative, you can expect a competitive salary of $55,000 - $75,000 per year, plus bonus based on performance, company car, dental insurance, health insurance, paid time off, signing bonus, training & development, vision insurance, and 401(k) matching.
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