Customer Service Representative
6 days ago
About Crunch Fitness
At Crunch Fitness, we are committed to providing a welcoming and inclusive environment for our members. As a Member Services Representative, you will play a key role in delivering exceptional customer service and helping our members achieve their fitness goals.
Salary Information
We offer a competitive hourly rate of $12-14/hour, plus commission. In addition, full-time positions are eligible for subsidized health insurance coverage, basic life and AD&D, HSA, short-term disability, and free gym membership.
About the Job
The Member Services Representative is responsible for creating a warm and inviting atmosphere for members and staff alike. Key responsibilities include greeting all members and guests with a smile, assisting with membership and retail sales, promoting membership privileges, and delivering on new member enrollment expectations.
Requirements
- A minimum of 1 year of experience in a service-oriented position preferred
- Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
- Strong customer service orientation
- CPR/AED certification required (can be obtained within 30 days of hire)
Physical Requirements
- Must be able to lift or move up to 50 lbs
- Physical effort required for daily duties include prolonged standing and walking
Education Requirements
- High school diploma or GED required
Benefits
- PTO
- Subsidized health insurance coverage (health, dental, vision) for full time positions
- Basic Life and AD&D
- HSA
- Short-term disability
- Free gym membership
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