Customer Service Representative

6 days ago


Cedar Park, Texas, United States Crunch Fitness Full time

About Crunch Fitness

At Crunch Fitness, we are committed to providing a welcoming and inclusive environment for our members. As a Member Services Representative, you will play a key role in delivering exceptional customer service and helping our members achieve their fitness goals.

Salary Information

We offer a competitive hourly rate of $12-14/hour, plus commission. In addition, full-time positions are eligible for subsidized health insurance coverage, basic life and AD&D, HSA, short-term disability, and free gym membership.

About the Job

The Member Services Representative is responsible for creating a warm and inviting atmosphere for members and staff alike. Key responsibilities include greeting all members and guests with a smile, assisting with membership and retail sales, promoting membership privileges, and delivering on new member enrollment expectations.

Requirements

  • A minimum of 1 year of experience in a service-oriented position preferred
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)

Physical Requirements

  • Must be able to lift or move up to 50 lbs
  • Physical effort required for daily duties include prolonged standing and walking

Education Requirements

  • High school diploma or GED required

Benefits

  • PTO
  • Subsidized health insurance coverage (health, dental, vision) for full time positions
  • Basic Life and AD&D
  • HSA
  • Short-term disability
  • Free gym membership


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