Customer Service Representative

8 hours ago


Cedar Hill, Texas, United States Morada Cedar Hill Full time
Job Description

**Front Desk Concierge Role**

About the Job

Morada Senior Living is seeking a dedicated Front Desk Concierge to join our team. This role is responsible for providing exceptional customer service, managing phone calls and messages, and maintaining a clean and organized front desk area.

Duties and Responsibilities
  1. Customer Service: Provide exceptional customer service to residents, families, and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  2. Phone Calls and Messages: Answer and respond to phone calls, take messages, and communicate with staff as needed.
  3. Administrative Tasks: Prepare meal tickets, collate brochures, update resident lists, and perform other administrative tasks as assigned.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: One to three years of customer service experience or equivalent combination of education and experience.
Benefits and Compensation

We offer a comprehensive benefits package, including a competitive salary, medical, dental, vision, life, and disability insurances, paid time off, and paid holidays. Our estimated annual salary range is $45,000 - $60,000 based on location and experience.



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