Customer Service Representative

3 days ago


Cedar Park, Texas, United States Planet Fitness - Excel Fitness Full time
Job Overview
We are seeking a highly motivated and customer-focused Candidate Name to join our team as a Seasonal Member Services Representative at Planet Fitness - Excel Fitness. As a key member of our front desk staff, you will be responsible for providing exceptional customer service experiences to our members and supporting the overall success of our facilities.

Key Responsibilities:
  • Provide superior level of customer service by filling in for available shifts when needed.
  • Check members into the system, take prospective members on tours, assist with new account sign-up process, facilitate updates to members accounts, and respond to member questions and concerns in a timely and professional manner.
  • Detailed cleaning in all areas of the facility.

Requirements:
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
  • Punctuality and reliability is a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Estimated Salary Range: $40,000-$60,000 per year (based on location and experience). Benefits include paid time off, health insurance, and a free Planet Fitness Black Card Membership.

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