Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused Candidate Name to join our team as a Seasonal Member Services Representative at Planet Fitness - Excel Fitness. As a key member of our front desk staff, you will be responsible for providing exceptional customer service experiences to our members and supporting the overall success of our facilities.
Key Responsibilities:
- Provide superior level of customer service by filling in for available shifts when needed.
- Check members into the system, take prospective members on tours, assist with new account sign-up process, facilitate updates to members accounts, and respond to member questions and concerns in a timely and professional manner.
- Detailed cleaning in all areas of the facility.
Requirements:
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
Estimated Salary Range: $40,000-$60,000 per year (based on location and experience). Benefits include paid time off, health insurance, and a free Planet Fitness Black Card Membership.
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