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Server Assistant

2 months ago

Lake Geneva, Wisconsin, United States The Marcus Corporation Full time
About the Role

We are seeking a highly motivated and customer-focused Server Assistant to join our team at Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin. As a Server Assistant, you will play a key role in delivering exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Assist with the delivery and service of hotel food and beverage offerings to restaurant guests
  • Understand and execute menu and wine list knowledge, including ingredients, preparation, and presentation
  • Maintain a clean, organized, and safe work environment
  • Transport and polish clean wares, utensils, and accessories as needed
  • Provide exceptional customer service, resolving complaints and ensuring guest satisfaction
  • Collaborate with culinary and management teams to ensure seamless service
What We Offer
  • Flexible scheduling to accommodate your needs
  • Free meals every shift, prepared by our talented culinary team
  • Paid time off and holiday pay
  • Discounts on golf, ski, restaurant, and spa services
  • Hotel room discounts starting at $49 per night
  • WELL Spa Gym membership for $16 per paycheck
  • Advancement opportunities across the property and US
  • Friendly work atmosphere and recognition programs
  • Medical, dental, and vision insurance, company-paid life insurance, and additional retirement benefits
Requirements
  • Past experience in hotels and customer service a plus
  • Reliable transportation to and from work
  • Ability to work weekends and be a team player
  • Passion for people and travel, with a willingness to learn and grow

Grand Geneva is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.