Store Operations Lead

2 days ago


Chicago, Illinois, United States Leap Full time
Job Description:

As a Store Operations Lead, you will play a vital role in driving sales growth, maintaining store standards, and developing high-performing teams at Leap. This role requires a strong background in customer service and/or retail, with a proven track record of employee retention and sales achievement.

Key Responsibilities:
  • Maintaining store standards through effective delegation and task management
  • Curating and executing in-store activations and supporting new store openings as needed
  • Recruiting and training top talent for all store positions, including Sales Associates and Sales Supervisors
  • Fostering a positive store environment through effective leadership and communication

Requirements:
  • 2+ years of direct management experience
  • 3+ years of customer service and/or retail experience, preferably in swim, intimates, or athleisure
  • Able to work independently and effectively under pressure, with a strong attention to detail
  • Ability to operate a ladder and lift up to 50 pounds

What We Offer:
  • Unlimited PTO (blackout periods apply)
  • Bonus Eligibility
  • 401K Plan
  • Medical, Dental, and Vision Benefits
  • Employee Discount and Wardrobe Allotment

Salary Range:$54,000 - $61,500 annually

About Us:
Leap is a trailblazing retail company that empowers emerging brands to succeed. We value diversity, equity, and inclusion, creating a welcoming community where every Leaper can contribute their unique perspective and skills.
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