Assistant Store Manager

4 days ago


Chicago, Illinois, United States Speed Queen Laundry Grand Ave Full time
Job Description

Salary: $55,000 - $65,000 per year.

At Speed Queen Laundry Grand Ave, we are seeking a highly skilled Assistant Store Manager to support the day-to-day operations of our store. This is an excellent opportunity for individuals with strong retail experience and leadership skills to join our team.

Key Responsibilities:
  • Human Resources: Assist in recruitment, selection, orientation, training, employee development, hourly scheduling, and payroll management.
  • CUSTOMER SERVICE AND SATISFACTION: Ensure that all policies, procedures, and employee functions are consistently followed, contributing to the highest level of customer satisfaction and growth of the store.
  • Store Safety and Security: Maintain a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
  • Store Cleanliness and Upkeep: Ensure that the highest level of cleanliness is maintained inside and outside of the store at all times.
  • Retail: Maintain a good visual presentation of retail products at all times; assist in maintaining sufficient assortment and inventory levels. Train employees in processing sales and upselling to customers.
  • Marketing and Promotions: Participate in and execute promotional programs; ensures promotional procedures are being followed and documentation is accurate.
Requirements:
  • A minimum of two years' retail experience.
  • Knowledge of commercial laundry products and payment systems is a plus.
  • Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds.
  • Ability to manage multiple tasks at one time.
  • Build strong customer relationships quickly.
  • Basic computer skills, including some exposure to Microsoft Office products.

Please note that this role involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.



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