IT Operations Lead

1 day ago


Chicago, Illinois, United States Adtalem Global Education Full time

About the Job:

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This IT Operations Lead role plays a vital part in ensuring the smooth operation of our IT systems. The successful candidate will have expertise in Major Incident Management and advanced incident analysis, with a focus on trend identification and implementing preventive measures.

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Key Responsibilities:

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  • Addressing major incidents promptly, analyzing root causes, and identifying emerging trends.">
  • Providing advanced troubleshooting and escalation support for the Level 1 IT Help Desk.">
  • Collaborating with vendors to ensure service levels are met and quality is maintained.">
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About Us:

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Adtalem Global Education is a national leader in post-secondary education and a leading provider of professional talent to the healthcare industry.

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Salary Range:

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$70,696.34 - $124,230.14 per annum.



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