IT Operations Lead
1 day ago
About the Job:
">This IT Operations Lead role plays a vital part in ensuring the smooth operation of our IT systems. The successful candidate will have expertise in Major Incident Management and advanced incident analysis, with a focus on trend identification and implementing preventive measures.
">Key Responsibilities:
">- ">
- Addressing major incidents promptly, analyzing root causes, and identifying emerging trends.">
- Providing advanced troubleshooting and escalation support for the Level 1 IT Help Desk.">
- Collaborating with vendors to ensure service levels are met and quality is maintained.">
About Us:
">Adtalem Global Education is a national leader in post-secondary education and a leading provider of professional talent to the healthcare industry.
">Salary Range:
">$70,696.34 - $124,230.14 per annum.
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