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Pacific Catch Team Member

2 months ago


Palo Alto, California, United States Pacific Catch Full time
Job Title: Team MemberCompany: Pacific Catch

Pacific Catch is a leading seafood restaurant chain with a strong commitment to serving sustainable seafood and providing exceptional customer service. We are a dynamic and fast-paced organization that values teamwork and collaboration.

Key Responsibilities
  • Provide exceptional hospitality to guests, ensuring a positive dining experience.
  • Work effectively in a team environment, communicating with colleagues to achieve common goals.
  • Engage with guests, invite them to dine with us, seat them, introduce our menu, and answer phone calls in a professional manner.
  • Manage a high-volume workload, prioritize tasks, and remember guest requests to ensure seamless service.
  • Operate a point-of-sale system and Open Table software to manage transactions and guest reservations.
  • Accurately handle cash and financial transactions, maintaining a high level of accuracy and attention to detail.
Requirements
  • A high school education is required; a degree in hospitality or a related field is an asset.
  • Minimum 1 year of experience in the restaurant or customer service industry is preferred.
Physical Demands
  • The ability to stand and move around for periods of up to 5 hours, with regular breaks.
  • The ability to reach, bend, stoop, and frequently lift up to 35 pounds, with proper lifting techniques.

Pacific Catch is committed to maintaining a safe and healthy work environment for our team members and guests. We are an equal opportunity employer and welcome applications from diverse candidates.