Technical Support Professional

2 days ago


Grand Rapids, Michigan, United States SunSource Full time
Key Responsibilities
  • Process customer orders, changes, or returns according to established department policies and procedures.
  • Performs and follows procedures for contract review.
  • Prepares quotations and applies appropriate pricing.
  • Provides timely and accurate information to customer requests for pricing, stock, order status, and general information.

Additionally, you will enter part numbers, pricing, and description for item master entry into our ERP system and fulfill customers' rush order needs with an essential understanding of accounts receivable, shipping, or other principal's requirements and/or cut off times.



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