Senior Technical Support Specialist

6 days ago


Grand Rapids, Michigan, United States TEKsystems Full time
Job Overview

We are seeking a highly skilled Senior Technical Support Specialist to join our team in Grand Rapids. This is a great opportunity for individuals looking to grow with a dynamic and innovative company.

Salary Range: $65,000 - $85,000 per year

Job Responsibilities

The Senior Technical Support Specialist will be responsible for providing critical thinking skills to resolve complex technical issues. The ideal candidate will have at least 2 years of experience in a support desk environment and possess one or more industry-recognized certifications.

Key qualifications include:

  • Critical thinking and problem-solving skills
  • Experience working one-on-one with customers as a lone IT person or in an MSP setting
Benefits and Perks

Our company offers a comprehensive benefits package, including health insurance, retirement planning, and opportunities for professional growth and development.



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