Sales Associate
1 week ago
About the Role:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Massage Envy West Hartford. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.
Key Responsibilities:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
What We Offer:
- Competitive hourly base pay, plus bonuses and commissions
- Employer-paid healthcare including medical, dental and vision plans (full time employees)
- Employer-paid Telehealth services
- Matching 401(k)
- Paid time off for full time employees
- Paid Holidays off
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work/life balance
- In-depth product and service training
- A free massage, skincare or stretch service each month (part time every other month)
- 40% off products
- 50% off additional sessions
Requirements:
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
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