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Sales Associate

1 month ago


West Hartford, Connecticut, United States The Lovesac Company Full time
About the Role

We are seeking a highly motivated and results-driven Sales Associate to join our team at The Lovesac Company. As a Sales Associate, you will be responsible for providing exceptional customer service, selling our products, and creating a unique shopping experience for our customers.

Key Responsibilities
  • Meet or exceed sales goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to provide each customer with outstanding service
  • Represent The Lovesac Company on social media platforms, showcasing our products and features
  • Offer additional financing options to customers, including our credit card and secondary financing programs
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy, protecting company assets at all times
  • Assist in the execution of promotional campaigns, including product placement and marketing updates
  • Partner with store management to ensure customer service issues are resolved and enhance all aspects of customer service
  • Maintain store standards, including merchandising, marketing, store cleanliness, and safety
  • Maintain a calm demeanor and manage issues professionally and respectfully
  • Act with integrity and trust, modeling behavior that respects employees, peers, and customers
Requirements and Qualifications
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Self-motivated and driven to sell
  • Proven time management skills and ability to adapt to a changing business environment
  • Superior communication skills, including verbal, written, and interpersonal skills
  • Able to work collaboratively with fellow employees and treat all clients with dignity and respect
  • Proficiency in utilizing Microsoft Office, including iPad, laptop, and POS systems
  • Ability to work in an office environment and regularly report to work at Corporate Headquarters or designated touchpoint
  • Ability to travel, as required by the Company, for occasional meetings and conferences
About The Lovesac Company

The Lovesac Company is a unique and innovative furniture company that is committed to bringing Total Comfort to millions of homes. We offer a wide range of products, including our signature Sactionals and Sacs, that provide peace of mind and adapt to fit any space and style. Our company values include Top Ambition, Willing to sweep floors, Grit, and many others that guide our behavior and decision-making.

We are an Equal Opportunity employer and consider all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.