Customer Service Team Member
1 week ago
Are you passionate about delivering exceptional customer service and working as part of a dynamic team? As a Customer Service Representative at U-Haul, you will be the face of our company, ensuring that customers receive outstanding support and assistance with their needs. This role offers a unique opportunity to work in a fast-paced environment, leveraging cutting-edge technology to dispatch and return equipment.
**Job Summary:**
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for assisting customers inside and outside a U-Haul center, using smartphone-based U-Scan technology to manage rentals and inventory, and providing exceptional service to ensure customer satisfaction.
**Responsibilities:**
- Assist customers with U-Haul products and services
- Use U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer questions and educate customers regarding products and services
**Requirements:**
- Valid driver's license and good driving record
- High school diploma or equivalent
**Benefits:**
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance and prescription plans
- Paid holidays, vacation, and sick days
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental and Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
**Estimated Salary:** $40,000 - $60,000 per year, depending on location and experience.
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