Patient Care Coordinator

2 weeks ago


Belmont, United States NCH Healthcare System Full time
DEPARTMENT: Nursing OperationsWORK TYPE: Full Time

ABOUT NCH HEALTHCARE SYSTEM

NCH Healthcare System is a non-profit organization dedicated to providing exceptional healthcare services. Our system includes multiple hospitals and a network of healthcare professionals committed to delivering high-quality medical care across the region.

POSITION SUMMARY

The RN Case Manager acts as a vital patient advocate, guiding and coordinating care for patients and their families throughout their healthcare journeys. This role involves collaborating on the development of personalized care plans, ensuring effective resource utilization, and establishing safe discharge strategies.

KEY RESPONSIBILITIES

  • Conduct comprehensive assessments of patients to identify clinical, psychosocial, and financial factors influencing their care.
  • Engage with patients and families to set meaningful goals that align with their needs.
  • Coordinate services among various healthcare providers and community resources to ensure seamless care transitions.
  • Provide essential tools and resources to patients and families, empowering them to make informed healthcare decisions.
  • Develop care plans that prioritize patient needs and preferences while considering available resources.
  • Facilitate effective communication among all stakeholders involved in the patient's care, including healthcare teams and community partners.
  • Stay informed about compliance with healthcare regulations and standards to advocate effectively for patients.
  • Monitor patient status and ensure appropriate care levels and lengths of stay based on clinical conditions.
  • Address any delays in care and work towards minimizing avoidable hospital stays.
  • Educate patients and families about the financial implications of their care options.
  • Participate in quality improvement initiatives to enhance care delivery and patient outcomes.
  • Collaborate with the utilization review team to meet organizational objectives.
  • Recognize and refer situations requiring quality or risk management intervention.

QUALIFICATIONS

  • Associate Degree in Nursing required; Bachelor of Science in Nursing preferred.
  • At least one year of experience in discharge planning, case management, or as a Registered Nurse in a clinical setting.
  • Current Registered Nurse (RN) license in the state of Florida.
  • Basic Life Support (BLS) certification from a recognized provider.
  • Preferred: Case Management Certification.


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