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Collection Specialist

2 months ago

King of Prussia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Collections Representative to join our team at Thomas Jefferson University & Jefferson Health. As a Collections Representative, you will play a critical role in ensuring the timely and accurate completion of home infusion insurance billing, resubmits, and cash collection.

Key Responsibilities:
  • Verify the accuracy of billing information received from customer service representatives and assist in obtaining additional information required before claims processing.
  • Interface with payers, patients, family, and healthcare professionals to obtain claim preparation information.
  • Post payments and identify credits and write-offs.
  • Process credits and write-offs with manager's approval.
  • Review payment denials and claim rejections, research, and resubmit where appropriate.
Requirements:
  • High school diploma or equivalent.
  • Minimum 5 years of experience in healthcare/insurance billing and collections.
  • Familiarity with computer-based billing and collection systems.
  • Strong organizational and verbal and written communication skills.
  • Excellent problem-solving skills.
  • Ability to work independently.
About Us:

Thomas Jefferson University & Jefferson Health is a nationally ranked health system that serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. We are committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.