Collection Specialist
1 month ago
We are seeking a skilled Collections Representative to join our team at Infinia Search Inc. This is a contract-to-hire position that will support a rapidly growing specialty finance company.
Key Responsibilities:
- Communicate with customers who are past due and provide assistance with payments and account information.
- Manage customer relationships through email, SMS messages, and online chat.
- Provide detailed information about individual accounts and welcome new customers.
- Arrange suitable payment plans and follow up on payment arrangements.
- Manage accounts until they are paid, settled, or deemed uncollectible.
Requirements:
- 2+ years of experience in a medium to large call center as a collections representative.
- Excellent verbal communication skills, email composition, phone etiquette, and multitasking abilities.
- Organized and strong time management skills.
- Ability to work flexible hours onsite.
- Bi-lingual in Spanish is a plus.
About Infinia Search:
We're a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Learn more about us.
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