Collection Specialist

1 month ago


King of Prussia, Pennsylvania, United States Infinia Search Inc Full time
Job Opportunity

We are seeking a skilled Collections Representative to join our team at Infinia Search Inc. This is a contract-to-hire position that will support a rapidly growing specialty finance company.

Key Responsibilities:

  • Communicate with customers who are past due and provide assistance with payments and account information.
  • Manage customer relationships through email, SMS messages, and online chat.
  • Provide detailed information about individual accounts and welcome new customers.
  • Arrange suitable payment plans and follow up on payment arrangements.
  • Manage accounts until they are paid, settled, or deemed uncollectible.

Requirements:

  • 2+ years of experience in a medium to large call center as a collections representative.
  • Excellent verbal communication skills, email composition, phone etiquette, and multitasking abilities.
  • Organized and strong time management skills.
  • Ability to work flexible hours onsite.
  • Bi-lingual in Spanish is a plus.

About Infinia Search:

We're a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

Learn more about us.



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