Senior Housekeeping Manager

15 hours ago


Dedham, Massachusetts, United States Massachusetts Institute of Technology Full time
Job Summary

We are seeking a highly skilled Senior Housekeeper to join our team at Endicott House in Dedham, MA. As a Senior Housekeeper, you will be responsible for organizing and executing daily housekeeping duties to ensure clean, orderly, and attractive guestrooms and public spaces.

Key Responsibilities
  • Provide supervisor with cleaning supply and linen inventories and identify replacement stock needs
  • Ensure standard security procedures are maintained, including locking doors, securing guestrooms, providing access to storage, and key control
  • Assist with training employees in operational procedures to meet or exceed guest expectations
  • Conduct guestroom inspections prior to guest check-in
  • Conduct follow-up with housekeepers regarding service standards
Requirements
  • High school diploma or equivalent
  • At least two years of relevant experience
  • Housekeeping experience in a managerial role
  • Strong guest services, communication, and organizational skills
  • Attention to detail
  • Ability to motivate and lead by example, work independently, handle multiple tasks simultaneously, and use good judgment
  • English language fluency
  • PREFERRED: Fluency in a second language
What We Offer
  • Competitive pay rate
  • Free parking and transit discounts
  • Opportunity to work with a reputable organization

Please note that employment is contingent upon the completion of a satisfactory background check.


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