Cannabis Dispensary Operations Manager

4 weeks ago


Ozark, Missouri, United States Vangst Full time
Job Summary

Vangst is seeking a highly skilled General Manager to oversee the day-to-day operations of our dispensary. As a key member of our team, you will be responsible for ensuring the overall profitability of the dispensary, leading the dispensary staff in achieving sales and service goals, and providing exceptional customer service.

Key Responsibilities
  • Lead the dispensary staff in achieving sales and service goals
  • Oversee dispensary staff, including scheduling, training, and development
  • Maintain accurate records of dispensary activities, including daily cash reconciliations, patient/customer records, sales, and returns
  • Analyze store reporting to ensure proper inventory levels, employee productivity, and overall store profitability
  • Maintain inventory accuracy and compliance through partnership with the Inventory Manager/Specialist
  • Provide superior customer service for vendors, patients/customers, and caregivers
  • Respond to patient/customer complaints, requests, concerns, and suggestions
  • Resolve conflicts immediately
  • Delegate tasks to staff to maintain a compliant and clean facility
  • Coordinate with upper management to ensure accurate information is communicated to dispensary staff
Requirements
  • 5+ years of retail experience preferred
  • 3+ years of management experience preferred
  • Proficient in MS Office, highly proficient in MS Excel
  • Detail-oriented
  • Experience in data entry and data management ideal
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
  • Strong business acumen, including reporting and data analysis
  • Excellent communication, interpersonal, and persuasive skills
  • Must maintain a high level of integrity, personal motivation, and a sense of urgency
  • After-hours work required to manage sales-facing inventory and order entry
  • Experience in a fast-paced environment and compliance-driven
  • Industry experience preferred but not required
Additional Requirements
  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry
  • Must have the ability to travel between different store locations for the first 30 days of training
Benefits
  • 100% paid full health benefits
  • Dental and Vision Opt-In
  • PTO after 6 months of employment
  • Bonus Incentives


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