Travel Center Operations Manager

3 days ago


Bloomsbury, New Jersey, United States Pilot Company Full time

Pilot Company: A Leading Travel Center Network

We are seeking a skilled Shift Leader to join our team at Pilot Company, an industry-leading network of travel centers with over 30,000 members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.

This role is responsible for supervising employees and overseeing the general operations of the store. The ideal candidate will possess exceptional customer service skills to respond to customers' needs. Additionally, this individual should be self-motivated and able to assist managers with tasks to maintain facilities and ensure smooth operations.

Key Responsibilities:

  • Team Supervision and Motivation: Supervise and motivate team members to deliver exceptional customer service and meet sales goals.
  • Store Operations Management: Manage store operations, including inventory management, staff scheduling, and facility maintenance.
  • Collaboration and Improvement: Work collaboratively with managers to identify opportunities for improvement and develop solutions to enhance store performance.

Requirements:

  • Experience in Retail Operations: Previous experience in retail operations is required.
  • Customer Service Skills: Exceptional customer service skills and ability to maintain a customer-focused culture.
  • Technical Proficiency: Proficiency with calculators, computers, and other equipment.
  • Company Values: Affiliation with the company's values and commitment to quality and customer service.

Benefits:

  • Fuel Discount: Fuel discount.
  • National Medical Plan: Nationwide medical plan, dental, vision.
  • 401(K) Plan: 401(K) plan.
  • Flexible Spending Accounts: Flexible spending accounts.
  • Adoption Assistance: Adoption assistance.
  • Tuition Reimbursement: Tuition reimbursement.
  • Flexible Schedule: Flexible schedule.
  • Weekly Pay: Weekly pay.

Estimated Salary: $20.32 - $26.78 per hour.



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