Travel Center Shift Leader: Dynamic Operations Manager
2 weeks ago
Company Overview
">Pilot Company is a leading travel center network with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the busiest basins.
">We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology, construction, maintenance, human resources, finance, sales and marketing.
">Founded on Excellence
">Pilot Company was founded in 1958 by Jim A. Haslam II and is currently led by CEO Adam Wright. Our founding values, people-first culture and commitment to giving back remain true to this day.
">Commitment to Equality
">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
">Military personnel are encouraged to apply.
">Job Description
">As a Shift Leader, you will oversee employees and general store operations, ensuring excellent customer service and maintaining high-quality facilities. The ideal candidate possesses exceptional customer service skills, is self-motivated and able to work effectively with managers to achieve business objectives.
">Key Responsibilities
">Respond to customer needs with empathy and professionalism
">Assist managers with tasks to maintain facility quality and operational efficiency
">Be knowledgeable about store operations and PFJ's commitment to quality and customer service
">Requirements
">Previous experience in retail operations or related field
">Incredible customer service skills and ability to maintain a customer-focused culture
">Proficiency in using calculators, computers and other equipment
">Ability to work as part of a team and interact with different levels of staff, customers, vendors and corporate representatives
">Work Schedule
">Must be willing to work a flexible schedule, including nights, days, weekends and holidays
">A background check is required.
">Benefits
">Nation-wide medical plan, dental and vision coverage
">401(k) plan with company match
">Flexible spending accounts
">Tuition reimbursement
">Flexible schedule options
">Weekly pay
">Join Our Team
">Pilot Flying J offers a dynamic work environment with opportunities for growth and development.
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