Industrial Field Services Associate

6 days ago


Gloucester, Massachusetts, United States Northeast Process Systems Inc Full time
Job Description

We are seeking a highly skilled and detail-oriented individual to join our team as a Field Service Coordinator. In this role, you will be responsible for providing exceptional support to our field technicians and clients, ensuring timely and efficient project completion.

Core Responsibilities:

  • Providing excellent customer service through phone and email communication
  • Scheduling jobs according to client requirements and company priorities
  • Maintaining accurate records of technician schedules and job details
  • Purchasing necessary materials and equipment
  • Managing job-related paperwork, including time sheets and service reports
  • Preparing basic quotes for clients
  • Using Quickbooks Online to track job information and performance metrics
  • Fostering strong relationships with clients to deliver exceptional quality and experience

Benefits and Compensation: We offer a comprehensive benefits package, including a competitive salary range of $55,000 - $70,000 per annum, based on location and experience.



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