Service Support Specialist
3 weeks ago
Northeast Process Systems Inc is a leading industrial piping contractor seeking a skilled Service Support Specialist. This is an excellent opportunity for an experienced professional to join our team and contribute to our success.
The estimated annual salary for this position is $70,000-$90,000, depending on experience and location. The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
The ideal candidate will have previous experience in a similar role, with a strong understanding of industry processes and procedures. If you are a highly organized and motivated individual who is looking for a new challenge, please apply for this exciting opportunity.
Key Responsibilities:
- Provide administrative support to the operations team
- Coordinate with field technicians to schedule jobs and manage paperwork
- Organize day-to-day activities for technicians
- Source and order parts and materials as needed
- Manage all paperwork related to jobs (time sheets, service reports, job costs, purchase orders)
- Prepare basic quotes and utilize QuickBooks Online to track job information
- Communicate with customers to ensure high-quality service and experience
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