Fitness Club Representative
1 month ago
The Member Services Representative is the face of our operation, providing exceptional customer service to our members and guests. This role is responsible for creating a welcoming atmosphere, handling guest questions and concerns, and maintaining a fun and supportive environment.
Key Responsibilities:- Greet members and guests with a smile and ensure a positive first impression
- Check in members and guests in accordance with company procedures
- Facilitate messages on club software and answer phones in a courteous and professional manner
- Communicate special events and promotions to members and guests
- Maintain a clean and organized work area
- Assist with member requests and forward to management as needed
- Sell retail products and schedule member services
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Obtain or maintain a valid Child/Infant CPR Certification
- Experience working with children
- Certifications as local/state laws require
- Lift 10 lbs. on occasion
- Stand, bend, and squat with frequency
- Climb and hang decorations when needed
- All applicants must possess a high school diploma or equivalent
- To be eligible for employment, applicants must be at least 18 years of age
- All applicants must be eligible to work in the United States and maintain their eligibility throughout employment
Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.
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