Member Service Representative

4 weeks ago


Yuma, Arizona, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service by greeting members, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas as assigned.
  • Process transactions accurately and efficiently, including handling returns, exchanges, and refunds.
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory levels.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
  • Collaborate with other team members to achieve sales goals and improve customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Benefits

As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.

Additionally, you will have access to our employee discount program, which offers discounts on merchandise and services at Sam's Club and other Walmart-owned businesses.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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