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Customer Service Ambassador
1 month ago
The Overnight Member Services Representative plays a vital role in creating a welcoming atmosphere for our members. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:- Greet members and guests with a smile and ensure a positive first impression.
- Check in members and guests efficiently, maintaining accurate records and adhering to company procedures.
- Facilitate communication between members and management, addressing any concerns or issues promptly.
- Provide exceptional customer service, responding to phone calls and member inquiries in a courteous and professional manner.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- High school diploma or equivalent required.
- Ability to work in a team environment and maintain a positive attitude.
- Excellent communication and interpersonal skills.
- Ability to lift 10 pounds and stand for long periods.
Fitness Ventures LLC is an equal opportunity employer, committed to creating an inclusive and diverse workplace. We welcome applications from qualified individuals who share our values and are passionate about delivering exceptional customer service.