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Backroom Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Backroom Coordinator. In this role, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer experience.
Key Responsibilities- Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
- Promote a culture of honesty and integrity; maintain confidentiality.
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
- Ensure Associates complete tasks and activities according to store plan; prioritize as needed.
- Monitor productivity of team and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain and uphold merchandising philosophy and signage standards.
- Maintain all organizational, cleanliness and recovery standards for the backroom area.
- Ensure compliance with recycling and, where applicable, hazardous waste programs.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to all labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Able to train others.
- 1 year retail and 6 months of leadership experience.
We offer a competitive hourly rate, starting at $14.00 to $14.50 per hour, depending on experience. We also provide a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.
