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Client Engagement Specialist

2 months ago


Malvern, Pennsylvania, United States Randstad North America, Inc. Full time
Position Overview

As a Client Relationship Associate with Randstad North America, Inc., you will play a crucial role in fostering strong connections with our clients. Your primary responsibilities will include:

  • Handling Inbound Communications: Manage incoming calls and inquiries from clients, ensuring their needs are addressed promptly.
  • Client Support: Respond to various client requests, providing solutions and assistance to enhance their experience.
  • Issue Resolution: Tackle general account issues effectively, ensuring client satisfaction and maintaining trust.
  • Digital Assistance: Offer support in navigating our digital platforms, helping clients utilize our services efficiently.
  • Escalation Management: Address and resolve escalated issues with professionalism and care.

This role is essential in maintaining the high standards of service that Randstad is known for, ensuring that every client interaction is positive and productive.