Front End Customer Service Representative

2 days ago


Iowa City, Iowa, United States Food Lion Full time
Customer Service Representative:

We're looking for a friendly and approachable Front End Customer Service Representative to join our team at Food Lion. As a key member of our front-end team, you will be responsible for providing exceptional customer service, scanning customer orders, and maintaining store standards.

About the Role:
  • Provide fast, easy, and friendly service to customers through the achievement of Food Lion customer service standards
  • Be responsible for assisting management in maintaining standards according to Front End Standard Practice Manual
  • Assist the department in maximizing sales through excellent customer service
Responsibilities:
  1. Scan customer orders and handle payment transactions accurately and efficiently
  2. Process cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
  3. Participate in ongoing training and development to improve customer service skills and stay up-to-date on company policies and procedures
Salary:

This role offers a competitive salary, with an estimated annual range of $38,000 - $48,000 based on location and experience.



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